Smaller box, bigger service.

As a small business, we have relied on our customer service and personal touch to meet our customers needs. As a hearth retailer, we don't just sell stoves and chimney pipe. We sell the knowledge and skills of two of the industries top certified technicians to install, service, and repair your hearth systems.

We sell quality products that we believe in and strive to provide exceptional customer experiences that the big box stores simply can't match. Hearth systems have become a major part of our business so we have invested considerable time and money into properly training and equipping our hearth technicians.

Many stores sell stoves, but none of them have our people.

Thursday, August 14, 2014

An Introduction

The Fireside Gallery at Dansville Town and Country is a full service hearth dealer in Dansville, NY.  We sell, install, and service all types of home heating appliances including wood pellet, gas, coal, and woodburning stoves and fireplaces.

We also provide chimney sweeping, inspection and repair services.  Our two technicians are trained and certified and we pride ourselves on our customer service.

This blog is meant to showcase some of our work and provide insight and education into many of the common issues we run into every day.

Education is also an important part of our business and we believe that a well educated customer is better able to make informed decisions and be happier with the products and services they have chosen.  We will include some educational posts on this blog to help consumers understand their systems and possible issues they need to be aware of.

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